We provide accurate reports, timely results, advanced technology, and convenient home sample collection.
At Uniclinic, we strive to deliver your reports as quickly as possible. The exact delivery time may vary depending on the test type and your location, but you can typically expect to receive your routine test results within the Same Day. Specialty test reports take longer time which would be communicated to you at the time of booking.
Not all tests require fasting. Tests like blood sugar (FBS), lipid profile, and certain hormonal tests require fasting. Our team will guide you on test-specific requirements.
We offer a wide range of pathology tests, including blood tests, urine tests, and preventive health check-ups.
Here are two ways you can reach Uniclinic's customer helpdesk for any query:
Call: Dial 033 68288432 to speak directly with a customer service representative.
Email: Send your query to unifit.support@unipath.in Our team will get back to you via email as soon as possible.
Absolutely! Uniclinic reports are widely recognized for their accuracy and reliability. Your doctor will have no problem accepting your test results from us. We adhere to strict quality standards and use advanced technologies to ensure the integrity of our reports.
At Unipath, accuracy is our top priority. We have implemented a rigorous quality assurance process and checkpoints throughout the entire testing journey, from sample collection to report delivery.
Here's a breakdown of our quality measures:
Industry Accreditation: Unipath is NABL accredited pathology laboratory.
Skilled Phlebotomists: Our phlebotomists are qualified in medical lab technology (DMLT) and expertly trained in sample collection techniques.
Advanced Technologies: We use proprietary technologies for safe and efficient sample collection and transportation.
Regular Audits: Our quality assurance team conducts frequent audits of our machinery and processes to identify and address any potential issues.
State-of-the-Art Equipment: Our partner labs utilize the latest technology in laboratory equipment, ensuring precise and reliable results.
Daily Calibration: All machines and equipment undergo daily calibration to guarantee accurate readings.
Triple Verification: Our reports undergo a three-step verification process to minimize errors and ensure accuracy.
With these stringent quality control measures in place, you can trust that your test results from Unipath are accurate and reliable.
You'll receive your test results in the following ways:Soft Copy: A digital copy will be sent to you through WhatsApp on your registered mobile number.
At Uniclinic, we strive to deliver your reports as quickly as possible. The exact delivery time may vary depending on the test type and your location, but you can typically expect to receive your routine test results within the Same Day. Specialty test reports take longer time which would be communicated to you at the time of booking.
While sample rejections are uncommon, there are a few potential reasons why your sample may not be accepted for testing:
1. Lipemic Samples:
Lipemic samples have a cloudy or milky appearance due to high levels of fats and lipids.
This can occur due to:
Improper Fasting: Not fasting for the recommended 10-12 hours before the fasting sugar test.
Alcohol Consumption: Consuming alcohol within 48 hours of the test.
Non-Vegetarian Dinner: Eating non-vegetarian food the night before the test.
Insufficient Sleep: Lack of adequate sleep can also contribute to lipemic samples.
2. Hemolysis:
Hemolysis is a condition where red blood cells break down, releasing hemoglobin into the blood plasma. Samples with hemolysis are rejected to prevent inaccurate results.
This can happen due to:
Autoimmune Disorders: Certain autoimmune conditions can cause hemolysis.
Thin Veins: Drawing the sample from thin veins can sometimes lead to hemolysis.
3. Insufficient Quantity:
The blood sample collected may not be enough to perform all the requested tests.
4. Invalid Results:
The test results may be outside the normal reference range, indicating a potential issue that requires further investigation.
If your sample was rejected, we recommend rescheduling the test and following the necessary guidelines to ensure a successful collection. Our customer support team is always available to assist you with any query or concerns.
Our sample collection process is safe and hygienic. Our phlebotomists are highly trained professionals, ensuring a smooth and efficient experience. You can be rest assured for a painless sample collection with utmost care and precision. We would appreciate your feedback on your experience with us.
Yes, there will be Home Visit charges depending on the distance from our nearest laboratory. These charges will be communicated to you before the scheduled visit. We also offer FREE HOME VISIT on bill value of Rs.2000 or more within a distance of 5 km from nearest laboratory.
Yes, we offer the convenience of home or office sample collection. Simply choose a time slot that works best for you, and our trained phlebotomist will come to your preferred location to collect your sample.
We accept a variety of convenient payment options to suit your preferences:
UPI: Utilize your UPI app for quick and secure transactions.
Online Banking: Transfer funds directly from your bank account.
Debit Card: Use your debit card to make a secure payment.
Credit Card: Pay with your credit card for a flexible payment option.
Cash on Visit (COV): Pay in cash.
Absolutely! You can easily add extra tests to your existing Health Package booking. Here's how:Online: If you have not yet completed the booking but have added the Health Package in the cart, you may simply search for desired Lab Test and add these to the cart. You will see your additions along with your prior cart items and you can make payment for all of them together. It’ll be a single booking in that case. Contact Customer Care: Give us a call and our friendly customer care team will assist you in adding the desired Lab Test and you will be shared a payment link through WhatsApp on your mobile through which you can make payment for the additional Lab Test.Ask the Phlebotomist: When the sample collection technician arrives, you can request additional tests directly from them and make payment instantly.
Yes, there may be specific requirements for taking certain tests. These requirements can vary depending on the nature of the test. Common requirements might include:Fasting: For Most of the Health Packages or Diabetes Test fasting of 10-12 hours is needed before the sample is collected.Dietary restrictions: Certain tests may necessitate avoiding particular foods or beverages before the test.Medication adjustments: In some cases, you may need to temporarily adjust your medication usage.To ensure accurate results, it's crucial to follow the specific guidelines provided for each test. These instructions will typically be available on the Test or Package Details page. If you have any Questions or concerns about specific requirements, please don't hesitate to contact our customer support team.
'Get A Call Back' is an easy way to raise a specific query with us. Our customer care team will get in touch with you on your mobile number to help with your query. Alternatively, you may call us on 033 68288432 or email: unifit.support@unipath.in
To view the Health Package or Lab Test parameters, simply click on ‘Read More’ and you’ll navigate to a page that will provide a comprehensive list of all the parameters
